Insights
Field notes from production
Technical writing from real deliveries — the details that don't make it into vendor decks.
July 1, 2026 · 5 min read
Static-first, AI-ready: the architecture behind ingenx.ai
This site is its own case study: S3 and CloudFront for the pages, Lambda and Bedrock for the conversation, Terraform for all of it — at a run cost under ten dollars a month.
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June 10, 2026 · 7 min read
Migrating from IPSoft Amelia to Amazon Lex V2: a field playbook
Legacy virtual-agent migrations fail on inventory, not intent models. What we've learned moving 40+ production flows without customer-facing downtime.
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May 18, 2026 · 6 min read
Designing conversational backends around API Gateway timeouts
The 29-second default shaped a generation of bot architectures. What changed, what didn't, and the patterns that keep slow core systems from freezing your conversations.
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